Refund Policy

Try Before You Buy Policy

At FutureEdgeIT, we believe in complete transparency and customer confidence. We provide free trial versions for our desktop software products—including Bank Statement eMate and PDF Unlocker Pro—allowing you to thoroughly evaluate all features, test format compatibility, and verify performance on your computer before purchasing a license.

No Refund Policy

Because our software products are delivered as digital goods with immediate license key generation, and because fully functional free trial versions are readily available prior to purchase, all license sales are final and non-refundable once payment is completed and a license key is issued.

We strongly advise all customers to download and test the free trial edition to confirm the software suits their specific requirements before placing an order.

Technical Support & Resolution

While we do not offer refunds, we are committed to making sure your software operates smoothly. If you encounter any technical difficulties, activation issues, or hardware transfer requirements, our dedicated support team will work directly with you to resolve them promptly.

For technical assistance or license inquiries, please reach out to us at futureedgeit@gmail.com.